A 20 mins long journey to see for yourself how we operate
A picture is worth a thousand words
Introduction
Products storage
- How do products get stored?
- Goods handling
- Warehouse management system
Cold chain
Cold chain management step by step. Processes to maintain the right temperatures your products need.
- How does cold chain work
- Tools of the trade
- Why is it important to maintain these temperatures
Kit decontamination
One of the most important and tricky processes in a medical devices warehouse. Here’s how surgical kits decontamination is done and why it is necessary that it gets monitored every step of the way.
- Decontamination machinery
- Mandatory certifications
- Dirty area & clean area
Kit assembly
A fundamental step that must be executed with great care. Discover every procedure and attention that are used in the assembly process.
- How kits get assembled
- Maximising efficiency
- Kit testing
Deliveries
- Managing carriers
- Couriers contracts and agreements
- Timing and processes
On demand assistance
Usually the most thorny critical issues in medical devices logistics are in customer service. Here’s how we manage assistance and why we offer a tailored service formula.
- Backoffice operations
- Outsourcing customer service
- What does tailored assistance mean
Billing
The phase who frees entrepreneurs from troubles the most. Get a glance to the complex world of medical devices billing in D&D Med Service.
- Traceability and transparency
- Walking implants
- Deposits and loans management
Recurring reports
- Inventory management
- Periodic reports
- Control software
#9 Provision management
Total control on supply chain. Whoever gives us trust has to know that the whole process is in good hands. Discover how we take charge of the full operational chain.
- Our work process
- Taking full ownership of the job
- Monitoring supply chain
Quality Control
- What does quality control mean
- Necessary and optional certifications
- Products disposal